These Terms of Service ("Terms") govern your access to and use of the ADV Radius software and related services ("Service") provided by ADV Radius ("we", "us", "our"). By creating an account, purchasing a plan, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
ADV Radius is a subscriber-management and RADIUS billing platform for internet service providers (ISPs) and network operators. It is offered in two delivery models: a self-hosted license that you install on infrastructure you control, and a fully-managed cloud subscription hosted on our infrastructure.
You must be at least 18 years old and able to enter into a binding contract. You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of your account credentials and all activity that occurs under your account.
Paid plans are billed on a subscription or license basis as described at the point of purchase. Payments are processed by our authorized reseller and Merchant of Record, Paddle (Paddle.com), which handles the transaction, invoicing, and applicable taxes. By purchasing, you also agree to Paddle's buyer terms. Subscriptions renew automatically unless cancelled before the renewal date. Prices are in US Dollars (USD) unless otherwise stated.
For self-hosted licenses, we grant you a non-exclusive, non-transferable license to install and use the Service for your business during the license term. For cloud subscriptions, we grant you the right to access and use the hosted Service during your subscription term. You may not resell, sublicense, copy, reverse-engineer, or redistribute the software except as expressly permitted.
You agree not to use the Service to: violate any law or third-party right; distribute malware; send unsolicited communications; attempt to gain unauthorized access to any system; or engage in fraudulent, abusive, or illegal activity. You are solely responsible for how you operate your own network and for compliance with the laws that apply to your business and your subscribers.
The Service, including all software, source code, designs, and trademarks, is and remains our property or that of our licensors. These Terms do not transfer any ownership rights to you. Data you enter into the Service remains yours.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, data, or revenue, arising from your use of or inability to use the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access if you breach these Terms or use the Service unlawfully. Upon termination, your right to use the Service ends; sections that by their nature should survive will survive.
We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date on this page. Continued use of the Service after changes take effect constitutes acceptance.
These Terms are governed by the laws of the Arab Republic of Egypt, without regard to its conflict-of-law rules, unless a mandatory consumer-protection law of your country of residence applies.
For questions about these Terms, contact us at support@advradius.com or via advradius.com.