ADV Radius

Privacy Policy

Last updated: July 5, 2026

This Privacy Policy explains how ADV Radius ("we", "us", "our") collects, uses, and protects information when you visit our website or use the ADV Radius Service. By using the Service, you agree to the practices described here.

1. Information We Collect

Account information — such as your name, business name, email address, and country, provided when you register or purchase.
Usage and technical data — such as log data, IP address, browser type, and how you interact with the Service, used to operate and improve it.
Content you provide — information you enter into the Service to operate your own business (for cloud deployments, this is stored on our infrastructure on your behalf).
Communications — messages you send us through contact forms or support channels.

2. Payment Information

Payments are handled by our Merchant of Record, Paddle (Paddle.com). Paddle collects and processes your payment details (such as card information) directly and in accordance with its own privacy policy. We do not store your full payment-card details; we receive only limited transaction information (such as order reference, amount, and status) needed to fulfill your order.

3. How We Use Information

To provide, operate, maintain, and secure the Service.
To process orders, deliver licenses/access, and provide support.
To communicate with you about your account, updates, and service notices.
To detect, prevent, and address fraud, abuse, or technical issues.
To comply with legal obligations.

4. Sharing & Disclosure

We do not sell your personal information. We share it only with: (a) service providers who help us operate the Service (such as Paddle for payments and hosting/infrastructure providers), under confidentiality obligations; and (b) authorities where required by law or to protect our rights.

5. Data Retention

We retain personal information for as long as needed to provide the Service and to comply with our legal obligations. You may request deletion of your account data, subject to records we are required to keep.

6. Security

We apply reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

8. Cookies

Our website may use essential cookies and similar technologies to operate correctly and to understand usage. You can control cookies through your browser settings.

9. International Transfers

Your information may be processed in countries other than your own, including where our service providers operate. We take steps to ensure such transfers are protected in accordance with applicable law.

10. Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted, indicated by the updated "Last updated" date on this page.

11. Contact

For privacy questions or requests, contact us at support@advradius.com or via advradius.com.

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